Refund and Returns Policy

Overview

Refunds

Returns and Refund Policy

Thank you for shopping with us at TemplateGig.com. We take pride in offering high-quality Canva templates, digital files, and branding materials. Due to the nature of these products, all sales are final, and we do not accept returns or exchanges.

Once a purchase is completed, you will receive immediate access to your digital files. Please ensure that you have reviewed your order carefully before completing your purchase. If you encounter any issues with the download process or the files themselves, please reach out to our customer support team within 7 days of your purchase. We are here to assist you and ensure you have a positive experience with our products.

We understand that sometimes mistakes happen. If you accidentally purchased the wrong item, please contact us as soon as possible. While we cannot offer refunds, we may be able to provide you with a store credit for future purchases, depending on the circumstances.

In the unlikely event that you receive a defective or corrupted file, please notify us within 7 days of your purchase. We will provide a replacement file or assist you in resolving the issue.

By purchasing from TemplateGig.com, you agree to our returns and refund policy. We appreciate your understanding and support of our digital products. Thank you for choosing us for your branding and design needs!

Need help?

Contact us at {templategig@gmail.com} for questions related to refunds and returns.